AsahiParts.com does not accept returned orders unless we sent you the wrong parts.

We do not guarantee color or texture matching on any of our products. We offer our customers the ability to give us a color preference, but our primary concern is to send parts that will provide structural integrity for your pool. Be advised, any colored surface is undoubtedly going to fade in direct sunlight. New paint will not match sunlight exposed paint in most circumstances.

If you need to return products because of an error on our (AsahiParts.com) side of the transaction, please contact us at support@asahiparts.com.