Contact Us

Please send us an email at support@asahiparts.com for any service request or questions. We can handle your warranty claim by email for your convenience.

If you would like to submit a warranty claim via USPS mail, please include a photo of the problem, a clear photo of your pool frame (usually taken from about 10 feet away is adequate), and also include a copy of your original receipt from when you first purchased your pool. You can submit these claims to P.O. BOX 561, Grand Island, NY, US, 14072.